1. Introduction: At Fencing Mart Ltd, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Notice explains how we collect, use, and protect your personal information.
2. Information We Collect: We may collect the following types of personal information:
- Contact Details: Name, address, phone number, and email address.
- Order Information: Details of the products you purchase or enquire about.
- Payment Information: Payment details processed through secure payment systems.
- Technical Data: IP address, browser type, and other technical details collected through our website.
3. How We Use Your Information: We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders and manage your account.
- Customer Support: To respond to your inquiries and provide support.
- Marketing: To send promotional materials and updates if you have opted in to receive them.
- Website Improvement: To analyze and improve our website and services.
4. Data Sharing: We do not sell or rent your personal information to third parties. We may share your data with:
- Service Providers: Third parties who assist us with order processing, payment handling, and delivery.
- Legal Requirements: To comply with legal obligations or protect our rights and interests.
5. Data Security: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our security measures include encryption, secure servers, and regular security reviews.
6. Data Retention: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including complying with legal and regulatory requirements.
7. Your Rights: You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct or update any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data where applicable.
- Objection: Object to the processing of your personal data for certain purposes.
To exercise these rights or if you have any questions about our privacy practices, please contact us using the details provided below.
8. Changes to This Notice: We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website.
9. Contact Us: If you have any questions or concerns about this Privacy Notice or our handling of your personal data, please contact us at:
Fencing Mart Ltd
Gatrland Mill, Bell Street,
Oldham, OL1 3PY
Phone: 0161 633 0031
Email: sales@fencingmart.com
Thank you for trusting Fencing Mart Ltd with your personal information.